TCS has been investing in Latin America - one of its major emerging markets - since 2002, and the latest investment of a couple of million dollars in this facility takes its total number of delivery centres in the region to eight. Latin America contributes 5% to TCS’s revenues of $6 billion.
The Latin American IT services market is estimated to touch $70,721 million in 2012, a compounded annual growth rate of 12.9% over $50,385 million in 2008. Currently, TCS’s Latin American outfit largely provides software services to local companies. While two-third of its customers are local, the rest are global.
It works out to be attractive to cater to its US clients from Latin America compared to servicing them from their base. Also, as TCS’s emerging markets head, Gabriel Rozman, puts it, some of the large US clients prefer to be serviced from a near-shore centre in a bid to de-risk from India, or complement their India strategy.
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